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Overview
Welcome to Neon's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
Compliance

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Documents
Network Diagram
Pentest Report
SOC 2 Report
Master Services Agreement
Acceptable Use Policy
Access Control Policy
Anti-Malicious Software Policy
Asset Management Policy
Backup Policy
Business Continuity Policy
Data Classification Policy
Data Sanitization Policy
Data Security Policy
Encryption Policy
General Incident Response Policy
Information Security Policy
Internal and External Communication Policy
Other Policies
Physical Security
Risk Management Policy
Risk Profile
Data Access LevelRestricted
Impact LevelSevere
Recovery Time Objective24-48 hours
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Product Security
Audit Logging
Data Security
Integrations
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Reports
Network Diagram
Pentest Report
SOC 2 Report
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Self-Assessments
We are working on our security compliance. We can provide completed questionnaires upon request.
Data Security
Access Monitoring
Backups Enabled
Data Erasure
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App Security
Legal
Subprocessors
Cyber Insurance
Master Services Agreement
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Data Privacy
Cookies
Data Breach Notifications
Employee Privacy Training
Access Control
Data Access
Logging
Password Security
Infrastructure
Endpoint Security
Disk Encryption
Endpoint Detection & Response
Mobile Device Management
Network Security
IDS/IPS
Security Information and Event Management
Corporate Security
Asset Management Practices
Employee Training
HR Security
Policies
Acceptable Use Policy
Access Control Policy
Anti-Malicious Software Policy
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Security Grades
We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.