Trust Center

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Overview

Welcome to Neon's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.

Compliance

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SOC 2
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SOC 3
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Neon is reviewed and trusted by

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Network Diagram
Pentest Report
SOC 2 Report
SOC 3
Master Services Agreement
Acceptable Use Policy
Access Control Policy
Anti-Malicious Software Policy
Asset Management Policy
Backup Policy
Business Continuity Policy
Data Classification Policy
Data Sanitization Policy
Data Security Policy
Encryption Policy
General Incident Response Policy
Information Security Policy
Internal and External Communication Policy
Other Policies
Physical Security
Risk Management Policy

Risk Profile

Data Access LevelRestricted
Impact LevelSevere
Recovery Time Objective24-48 hours
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Product Security

Audit Logging
Data Security
Integrations
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Reports

Network Diagram
Pentest Report
SOC 2 Report
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Self-Assessments

We are working on our security compliance. We can provide completed questionnaires upon request.

Data Security

Access Monitoring
Backups Enabled
Data Erasure
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App Security

Code Analysis
Credential Management
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Data Privacy

Cookies
Data Breach Notifications
Employee Privacy Training

Access Control

Data Access
Logging
Password Security

Infrastructure

Amazon Web Services
Anti-DDoS
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Endpoint Security

Disk Encryption
Endpoint Detection & Response
Mobile Device Management

Network Security

IDS/IPS
Security Information and Event Management

Corporate Security

Asset Management Practices
Employee Training
HR Security

Policies

Acceptable Use Policy
Access Control Policy
Anti-Malicious Software Policy
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Security Grades

We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.

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