Trust Center

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Welcome to Neon’s Trust Center!

At Neon, data privacy and security are our top priorities. This Trust Center provides insights into our security practices and access to our security documentation, so you can explore how we protect your data and uphold the highest standards of security and privacy.

  • For security inquiries, contact us at security@neon.tech.
  • For privacy-related questions, reach out to privacy@neon.tech.
  • For sales information, connect with us at sales@neon.tech.

Our SOC 2 report is available to Business Tier customers only. For more details, please see: https://neon.tech/pricing. If you are considering an upgrade to the Business Tier, contact sales@neon.tech to discuss available options. Requests for access will be reviewed within 2 business days, with a response time for approval or rejection.

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Documents

REPORTSNetwork Diagram

We are working on our security compliance. We can provide completed questionnaires upon request.

We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.

If you need help using this Trust Center, please contact us.

Contact Support

If you think you may have discovered a vulnerability, please send us a note.

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